Concept:Macro-environmental forces lie outside the control of a business and therefore act as external constraints on its operations.
Explanation:These forces include political, economic, social, technological, legal, and environmental trends.
They are beyond the organisation’s control, so management must adapt to them rather than change them.
Because they come from outside the business, they are classified as external factors.
Internal factors, on the other hand, are within the control of the organisation.
Technological and economic factors are only sub-types of the broader external environment.
Answer:D. external factors