Concept:Mediation involves a neutral person helping conflicting parties talk and reach their own agreement.Explanation:The best mediation does not take sides by judging who is right or wrong.It does not force a decision on the people involved.Instead, it helps both communities communicate openly.Through dialogue, they can find a fair and mutually acceptable solution.This makes the agreement more lasting and acceptable to both communities.Answer:A. Facilitate communication and mutually acceptable solutions